Head to head
OpenLoop vs Telegra
67/100OpenLoop | 54/100Telegra | |
|---|---|---|
| Who's behind it | Established, venture-backed company ($8M and $15M Series A rounds) with a large in-house clinician network. | Small team (11 to 50 employees per LeadIQ). Co-founder and CEO Jaden Walter per LinkedIn. No team listed on its site. |
| Your risk | Pricing not published. Two competitor comparison pages report an implementation fee of $6,000 to $9,000, and a 12-month initial term. | Onboarding fee of $5,000 (Plus) or $10,000 (Pro). Your brand runs its own payment processor. Contract term not published. |
| Clinical leadership | Its own 50-state clinician network of thousands of licensed clinicians. | 50-state provider network. No physicians or medical director named. |
| Brand ownership | Your brand ("We build it. You brand it.") | Your brand; white-labeled iOS and Android apps on Pro |
| Products | Peptides, GLP-1s, Hormone therapy, Lab testing, Dermatology, Sexual health, Mental health, Urgent care | GLP-1s, Hormone therapy, Lab testing, Sexual health, Dermatology, Supplements |
| Named products | GLP-1s, Sermorelin, NAD+, B-12; limited peptides | Peptides not publicly listed |
| States | All 50 states | All 50 states |
| Pharmacy | Nationwide 503A and 503B pharmacies | 3 pharmacy partners on Plus; full network plus bring-your-own pharmacy on Pro |
| Starting price | Not published | $2,999/mo plus $5,000 onboarding |
| Estimated year-one cost | About $24,000 to $27,000 | About $41,000 (Plus) |
| Launch time | 1 to 2 weeks for most programs, per OpenLoop | 21 days |
| Compliance | LegitScript certified (2023), SOC 2 Type 1 (2024), NCQA credentialing certification | Offers LegitScript certification assistance; quarterly legal website audit on Pro |
| Partner tools | White-label website builder, intake dashboard, patient portal, EHR, reporting, API, 600+ insurance plans | Admin dashboard, patient portal, custom domains, intake, checkout, API, webhooks, async and live visits |
Bottom line
OpenLoop
OpenLoop scores 13 points higher than Telegra (67/100). Best for: Digital health companies and large brands, including insurance-billed programs. Biggest strength: one of the largest and longest-running platforms. Biggest drawback: enterprise-style terms: heavy onboarding fees, 12-month contract.
Visit OpenLoopTelegra
Telegra scores 13 points lower than OpenLoop (54/100). Best for: Funded DTC telehealth brands with technical teams. Biggest strength: fully published pricing. Biggest drawback: onboarding fees of $5,000 to $10,000.
Visit Telegra